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Utilities in Akron OH

ULTIMATE Guide to Akron Utilities 💡 | Electric, Gas, Water, Internet & More

Last Updated on: 4th October 2022, 06:25 am

Actually relocating to the city of Akron is only the first step in moving. While having to pack everything from your home or business, load everything into a moving truck, navigate through unfamiliar territory and streets, unload the entire truck, and put everything away efficiently is a monumental undertaking, it’s only half of it. You can give us a call to help with a lot of that but getting settled in is just as difficult and can be even more stressful. We’ve compiled a list of all the Akron utility companies you need to contact ahead of time to make your Akron move a stress-free experience!

Akron Electric Utility | Ohio Edison (FirstEnergy Corp)


You know you’re going to need electricity in your new home. Ohio Edison has been around since 1930 and has evolved a lot over the years. Since the 1997 merger of Ohio Edison and Centerior Energy, it’s known as FirstEnergy Corp. Serving more than 1 million customers in northeast and north central Ohio, many of the customers live in Akron, where the headquarters are. Apart from serving over a million people with electricity, they also offer tree services, surge assistance, landscape lighting, post lamps, security lighting, home insulation, home connections, and home repairs.

How to Contact

How to Open an Account and Turn on Electricity

You’ll need an account with FirstEnergy Corp to turn on the electricity at your home or business.

How and Where to Make Payments

Enroll in eBill and don’t worry about paper bills anymore. You can make payments right on the website from inside your account login.

You can also Pay by Phone using your checking or savings account by calling 1-888-544-4877.

You can pay in person at one of the several payment agencies. Enter your zipcode into this agency locator to find the nearest in-person payment center.

To send a check or money order, enclose your payment along with the return stub provided with your bill in the envelope provided or your own, and mail to: PO Box 3687, Akron, Ohio, 44309-3687. 

Average Monthly Electricity Costs

According to the renowned EnergySage, the average monthly bill for electricity in Akron is $154 a month.

Things to Know 

Akron Power Utilities | Just Energy

One of the two options in Akron if you’re looking to combine electricity and natural gas. Just Energy Group Inc. is a Canadian-based natural gas and electricity retailer operating in Canadian and American markets across North America, and in Germany, Ireland and Japan. Just Energy was founded in 1997 and has been serving the Akron area for about 20 years now. Just Energy offers separate plans for residential and for commercial properties.

People living in Akron, Ohio have a choice of where to receive their electricity rather than having to buy it through their electric utility. You can choose to receive your natural gas and/or electricity supply  from Just Energy but your local utility/distribution company ensures the consistent delivery of the energy to your home.

  • To get started with Just Energy, enter your zip code here to see the plans available to you.
  • Before creating an account, have a friend “refer” you and you’ll be contacted directly. You each get $100 of your next bill!  Then choose a plan.
  • Shop for fixed plan rates, lock in your pricing for the year and don’t get surprised by weird bill spikes.
  • Combine your natural gas and electricity plans together to save on both. 

How to Contact

How to Open an Account and Turn on Electricity

You can switch your energy provider to Just Energy by calling 1-866-288-3105 or enter your zipcode on this page to see available plans for your area.

How and Where to Make Payments

In Ohio, the Just Energy supply charges will be included as a single monthly bill from your electric utility. You’ll make payments directly to your Ohio electric utility provider (Ohio Edison Corp).

Average Monthly Costs

Your average monthly cost depends on where you live, which plan you choose, and how much energy you consume. For a Fixed Price Plan with a 36 month term in zipcode 44316, you’ll pay 12.09 cents per kWh. Check the current rates as they can change.

Things to Know (FAQs)

How can I lower my energy bill?

Because your air conditioning and heating uses about 47% of your overall energy, adjusting the temperature can help reduce your energy bill.

Can I change my energy plan?

Yes. Call 1-866-587-8674 if your needs change and JustEnergy can help find the right solution for you.

Akron Power Utilities | Constellation Energy


In Ohio, you can choose who provides your electricity. Constellation Energy is another option if you’re looking to combine electricity and natural gas. Constellation Energy Corporation is an energy company headquartered in Baltimore, Maryland, United States. The current iteration of the company was founded in 2022 after splitting off from Exelon. Constellation Energy provides electric power, natural gas, and energy management services. It has approximately two million customers across the continental United States, some of which reside in Akron.

How to Contact

  • Website
  • Online chat: Residential customers can start an online chat between 8 am and 6 pm CST, Monday through Friday. 

How to Open an Account and Turn on Electricity in Akron

To start receiving your electricity and/or natural gas from Constellation Energy, you will need to first enter your zip code here to see the plans available to you based on where you live, and create your online account. There is no service interruption when you switch to Constellation Energy and no need to notify your current utility provider.

How and Where to Make Electricity Payments

When you receive your energy supply from Constellation Energy, you make payments to your local utility company. Most will allow you to pay over the phone, by mail, or online. 

To pay your energy bill online, including your Constellation Energy portion of the bill, select your local Ohio energy company below:

Akron Average Monthly Electric Costs

The average monthly cost of your energy supply depends on how much electricity or natural gas you use, where you live, and which plan you select. For residential customers living in zipcode 44316, you can choose an electric-only plan with a 36 month term for 8.99 cents per kWh. Check the current rates as they can change.

Things to Know

  • Report an outage by calling 1-888-544-4877  
  • In the case of a natural gas emergency, call:
  • Forward thinking with visibility. Constellation wants you to pair your fixed-rate energy plan with their smart home products. This allows customers to view and manage your energy usage in a variety of ways.

Akron Water and Sewer Utilities | City of Akron | Akron Water Department

The city of Akron has its own public service for water and sewage distribution and disposal networks through the Utilities Business Office. Public utilities can be bundled for extra savings. If you’re living within the city limits, you’re definitely using the city water source and using city plumbing to get rid of your sewage waste. Akron has its own waste water treatment plants that empty into the river, clean and safe for the environment.

How to Contact the Akron Water Deparment

How to Open an an Akron Water Department Account and Turn on Water

Before moving, call 330-375-2554 from 8:00am to 4:00pm to get everything set up in your name. 

How and Where to Make Akron Water Payments

Payments are to be sent to:

Utilities Business Office, PO Box 3674, Akron, OH, 44309.

The city recently set up an online bill pay portal you can visit to pay your bills.

You may also pay by phone by calling (330) 375-2554.There is a depository night slot located outside of the Utility Business Office at 1180 S. Main Street, in the Russ Pry County Building, if that’s a convenient place to drop off your payment. You can come inside to Suite 110 to make your payment in person Monday through Friday from 8:00am to 4:00pm.

Average Monthly Costs of Water & Sewer in Akron

The average monthly cost of your water and sewer bills depends on how many cubic feet of water passes through your water meter during the billing period. The water portion of the bill is calculated at the rate of $2.73 per 100 cubic feet, plus a $4.00 basic fee per billing period. The sewer portion of your bill is calculated at the rate of $10.659 per 100 cubic feet of water consumed, plus $3.75 basic fee per billing period.

Things to Know

  • If you’re interested in combining the water/sewer bill with refuse/garbage pickup, you can.
  • Make sure you schedule a service transfer if you’re buying a home.

Akron Garbage Pickup | City of Akron

The city of Akron has its own refuse cleanup and garbage pickup arm in the department of public works. If you’re living within the city limits, you’re eligible for both, either, or neither – it’s up to you. You are billed accordingly and can combine the bill with your water/sewer billing.

  • Before moving, call 330-375-2554 from 8:00am to 4:00pm to get everything set up in your name. 
  • Payments are to be sent to Utilities Business Office, PO Box 3674, Akron, OH, 44309.
  • The city recently set up an online bill pay portal you can visit to pay your bills.
  • If you’re interested in combining the water/sewer bill with refuse/garbage pickup, you can.
  • Make sure you schedule a service transfer if you’re buying a home.

Akron Waste Management | WM

WM is a private company that tries to match or beat the city when it comes to home trash & recycling pickup. They believe not all services are created equal and serve Akron as well as the suburbs. If you’re trying to be environmentally friendly, this is the option for you.

  • Start by going to the site and searching your address.
  • From there, you can create your account, set up your service, and manage your bill right through their portal.
  • Alternatively, you can call 888-827-9234 and pay over the phone for your new service.
  • WM takes pride in containerization and insists on separating green waste, plastics, glass, aluminum, and paper waste.

Akron Internet Services | AT&T

AT&T has been around a long, long time. They’re providing extreme speeds to Akron customers via cable or fiber internet for as low as $55 a month as an entry point. You’re locked in for the term, there is no contract, and there is no price increase at 12 months. 

  • Order now by calling 844-723-0252 so that you have service in your new home when you arrive.
  • Alternatively, you can check availability and sign up online.
  • AT&T has some pretty neat deals when you combine cell phone service with home or business internet service
  • Turn your service on ahead of time!

Akron Internet Services | Spectrum

Spectrum, arguably as large as AT&T, is the other high speed provider for internet connections in Akron. Not to be outdone, their entry level is $49.99 a month and have both fiber and cable options available to Akron customers. Spectrum does not publish a phone number for Akron customers.

  • To order, visit their Akron page and check your address out to see what’s available.
  • Online bill pay has been around for two decades so they have it down pat.
  • You can combine television and home phone by bundling for some interesting savings.
  • Turn your service on ahead of time!

Akron Internet Services | EarthLink

If you’re looking for something that isn’t too fancy, Earthlink is the final Akron internet provider. Earthlink can provide low end fiber to homes for those that are on a budget and don’t need a ton of bandwidth.

  • To order, check out their Akron service page.
  • Alternatively, call 1-865-465-6685 to get a quote for internet services at your new location.
  • You can pay for your personalized pricing right on their website.
  • Turn on service ahead of time!

Relocating in Akron can be one of the most rewarding experiences for your family or for your business, but only if the proper services are in place for moving day. After you’ve got that set up, we’ll be happy to help you get into your new location so that you can get on with your life. Give Summit Moving & Storage a call at 330-578-7169 and see why we have a near 5 star Google review rating from 540+ reviewers!

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