1. Program Description

Summit Moving & Storage, operated by Summit Moving, Ltd., sends SMS text messages to customers and prospective customers who have opted in to receive communications. Messages may include:

• Moving estimates and quote follow-ups
• Appointment reminders and scheduling confirmations
• Move day updates and coordination
• Customer service responses
• Requested information related to our moving and storage services

2. How to Opt In

You may opt in to receive SMS messages from Summit Moving & Storage by:

• Submitting your phone number via a form on our website
• Calling or texting us directly and requesting communications
• Verbally providing consent during a phone conversation

By opting in, you confirm that you are the account holder or authorized user of the phone number provided.

3. Message Frequency

Message frequency varies based on your interaction with us. You may receive multiple messages in connection with scheduling, estimates, or active service coordination.

4. Message and Data Rates

Message and data rates may apply. These charges are billed by your mobile carrier and are not controlled by Summit Moving & Storage. Please check with your carrier if you are unsure about your plan.

5. How to Opt Out

You may unsubscribe from SMS messages at any time by replying STOP to any message you receive from us. You will receive a final confirmation that you have been removed. After opting out, you will no longer receive SMS messages unless you opt back in.

6. Help and Support

Reply HELP to any message for assistance, or contact us directly:

Phone (Akron): (330) 633-3636
Phone (Cleveland): (216) 641-6677
Website: summitmoving.com

7. Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier network. Summit Moving & Storage is not responsible for delays or failures in message delivery caused by your carrier or network conditions.

8. Privacy

Your phone number and personal information collected in connection with our SMS program are handled in accordance with our Privacy Policy available at summitmoving.com. We do not sell or share your phone number with third parties for their own marketing purposes.

9. Consent Form Language Reference

The following language should appear on any web form or consent checkbox collecting phone numbers for SMS opt-in purposes:

[ ] I agree to receive SMS messages from Summit Moving & Storage regarding moving estimates, scheduling, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out.

Important: This checkbox must NOT be pre-checked. Consent must be freely given and may not be required as a condition of receiving services.

10. Contact Information

For all SMS-related inquiries or to report issues, please contact Summit Moving & Storage:

Summit Moving & Storage (Summit Moving, Ltd.)
Akron: 885 E Tallmadge Ave, Akron, OH 44310
Cleveland: 3101 E 55th St, Cleveland, OH 44127
Phone (Akron): (330) 633-3636
Phone (Cleveland): (216) 641-6677
Website: summitmoving.com